Real-time product recall monitoring and adverse event reporting for consumer protection
The FCD AFRICA Recall Management System enables rapid dissemination of product safety alerts and recalls. Report adverse reactions, counterfeit products, contamination, and labeling issues.
Retailers, inspectors, and consumers can access real-time recall information to ensure product safety across the supply chain.
Report health issues or adverse reactions from product use
Report suspected counterfeit or inauthentic products
Report contamination, defects, or incorrect labeling
FCD AFRICA manages multiple categories of product safety concerns
Report products with suspected microbial, chemical, or physical contamination that could endanger consumer health.
Report products with incorrect, misleading, or missing ingredient declarations and warning labels.
Report products found in retail with expired shelf life dates or outside approved usage periods.
Report suspected counterfeit or unauthorized resale of regulated products in the supply chain.
Report health issues, allergic reactions, or negative effects experienced after product use.
Report packaging defects, product separations, or other quality issues affecting product safety.
Simple, secure process to report product safety issues
Sign in to your FCD AFRICA account or create one
Complete the adverse event report form with details
Attach photos, documents, or certificates as needed
FCD AFRICA reviews and verifies the report
If you've identified a product safety concern or adverse reaction, please report it immediately to FCD AFRICA
Report Product ConcernAll reports are confidential and reviewed by FCD AFRICA regulatory experts within 24 hours